Our Privacy Policy
We, Ventinova Medical, last changed our privacy policy on the 15th of June 2021. This Privacy Policy applies to the company Ventinova Medical and all our services and products.

Why do we collect your data
We use data to develop and improve our products and services and train our users; provide support; send notifications, offers, and promotions.
We use data that can identify you, called personal data, to:

  • Enable you to purchase products, and download product information, otain access  to services and engage in offered activities;
  • Provide you with information about our ventilation method and products, new and upgraded products and services, and other information you have requested;
  • Provide you with messages to inform you on developments;
  • Alert you if we determine that your need to be trained or need to have support in using our products;
  • Send you newsletters, informative emails or other information regarding Ventinova Medical

We use data that does not identify you, called non-personal data, for several purposes, including to improve our products and services. In particular, we may use non-personal data to generate aggregate statistical information, and to improve and administer our current products and create new products.

You can be assured that we protect the information we collect. By using our products or services, you agree to the collection, use and sharing of your data in accordance with this Privacy Policy. Unless regulations, Instructions for Use or other specific product information states otherwise, all Ventinova products and services are included under this Privacy Policy.

How do we collect your data
We collect information in three ways: when you provide us information, automatically, when you use our website or products or visit a specific convention, and when provided to us by third parties.

What we collect that can identify you
Like many companies, some of the information we collect, known as personal data, can identify you. An example of personal data might be your name or email address.
Some personal data we collect only when you provide it to us. This information may include your name, address, email address and telephone number.
Some personal data we collect  when you use our website or products. This information may include some or all of the following types of information: Your Internet Protocol (IP) address, phone number or e-mail address. Unless we need the data to retain its personally identifiable characteristics, we anonymize the data we collect and store it in a manner that does not identify you.

Do we share your data?
Yes, though when and how we share it depends on whether it is personal data or non-personal data. Ventinova Medical may share non-personal data with third parties. We do not sell or rent your personal data to third parties.

We may share certain personal and non-personal data with:

  • Any of our affiliated companies;
  • Our distributors.

Ventinova Medical acts globally, comprising companies around the world. In order to do business around the globe, we may share your personal data across our companies or distributors, which may be in countries with different laws regarding the collection and use of personal data than the country we collected it from. We may share some of your personal data, such as your email address, with our contracted distributors to enable them to contact you on our behalf about products, services or offers we believe are important to you or your business, or to provide you with local technical and customer support.

If we are legally compelled to disclose your personal data to a third party, we will use reasonable efforts to notify you in advance of a disclosure unless legally prohibited. If we are involved in a merger, acquisition or asset sale, we will abide by this Privacy Policy, and any affected users will be informed if we transfer any personal data to a third party or if personal data becomes subject to a different privacy policy as a result.

The rights you have over your data
You have the right to ask us about the personal data we process about you, the purpose and nature of the processing, and to provide information on who we share it with.

You have the right to request that we update, correct, or delete (assuming that this does not impact the services we are providing to you or Directives or Regulations that require us to keep your data) your personal data at any time. Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive or would require disproportionate effort. Unless you request us to delete your data, please note that we may keep your personal data.

You have the right to opt out of the use or collection of certain data by us, including personal data and non-personal data, by following the instructions here.

You have the right to opt-out of receiving our email newsletters or other information at any time by following the instructions here or the relevant unsubscribe process outlined in the applicable email or newsletter. Please be aware that our emails may include important or useful information about Ventinova Medical or your Ventinova products.

You have the right to expect us to protect your personal data and keep it safe. We work hard to protect Ventinova Medical and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of the information we hold. In particular:

  • We abide by this Privacy Policy at all times with respect to all data that we collect from you;
  • We limit the use and disclosure of your personal data, and work to ensure that anyone with whom we share such information treats that information with the privacy and security it deserves; and
  • We have put in place industry-accepted physical, technical and administrative practices to safeguard and secure the information we collect.

We reserve the right to change this Privacy Policy at any time and will indicate the date the Privacy Policy was most recently updated. If there have been significant changes, we will highlight any such changes, and will attempt to directly alert you when possible. We will also keep prior versions of this Privacy Policy in an archive for your review.

Contact with Ventinova Medical
If have any questions about this policy or any of the above, please email us at info[a]iesventinova.com or see instructions in the product you are using. You may contact us by mail at:

Bizkaia Science and Technology Park
Ibaizabal Bidea, Edif. 500, 1
48160 Derio, Bizkaia